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AUGEN AI SITE TERMS

Effective: September 2026

Your access to and use of our website at www.augenai.com and any of its subdomains, and any other websites owned and hosted by Spot AI, Inc. for the purpose of providing Services under the Augen AI name (together, our “Site”) is governed by these terms and conditions (“Terms”) and our Privacy Policy, which is incorporated by reference into these Terms. Please read them carefully.

BY ACCESSING, BROWSING, OR OTHERWISE USING THE SITE, YOU AFFIRM THAT: (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THESE TERMS; (II) YOU ARE MORE THAN 18 YEARS OF AGE, OR AN EMANCIPATED MINOR, OR POSSESS LEGAL PARENTAL OR GUARDIAN CONSENT, AND ARE FULLY ABLE AND COMPETENT TO AGREE TO AND ABIDE BY AND COMPLY WITH THESE TERMS; AND (III) YOU HAVE THE AUTHORITY TO ENTER INTO THESE TERMS PERSONALLY OR ON BEHALF OF THE ENTITY YOU REPRESENT. IF YOU DO NOT MEET THESE CRITERIA OR DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SITE.

These Terms apply solely to our data collection and licensing services, and related services provided by Spot AI under the Augen AI name (hereinafter referred to as “Augen AI” or “we”). Your use of any current or future products and services offered by Augen AI through the Site, including any Collected Data provided by or on behalf of Augen AI (the “Services”) may also be subject to additional agreements, such as a data license agreement (together, “Additional Agreements”). If there is a conflict between these Terms and the Additional Agreements, the Additional Agreements will govern your access to and use of the Services.

01

These Terms May Change

We may update and amend these Terms from time to time in our sole discretion, including by adding, deleting or modifying terms. If the changes to these Terms materially modify your rights or obligations, they will be effective on the earlier of the date upon which you consent to them or thirty (30) days from the date on which we notify you of the updates. If the changes do not materially modify your rights or obligations, they will be effective when posted on any part of the Site, and your continued use of the Site after the posting of any changes to these Terms will mean that you accept and agree to the changes. Every time you wish to use the Site, please check these Terms to ensure you understand the terms that apply to you at that time.

02

Customer Accounts

To access or use any of our Services, you may be required to log in and create an account either as an individual user or on behalf of your company as the Customer (“Account”). As part of the Account registration process, you may be asked to provide information such as your name, email address, job role, as well as select a username and password.

Augen AI may refuse to grant you a username for any reason at our sole discretion, including if Augen AI determines that such username impersonates someone else, is illegal, vulgar, or otherwise offensive, or is protected by trademark or other proprietary rights law, or otherwise may cause confusion.

You are responsible for maintaining the security of the login credentials for your Account. Your Account may include personal and sensitive information, including payment information, and you should treat your login credentials, such as your name, username or password as confidential. You may not allow others to use your Account (except for your employees or contractors, if applicable; such persons shall be referred to herein as “Authorized Users”); which includes furnishing your username and password to third-party developed applications to connect to your Account, unless authorized by the applicable Additional Agreement or by Augen AI. You are responsible for all activity that occurs under your Account, including any activity by unauthorized users. If you become aware of unauthorized access to your Account, change your password and notify us immediately (see Contact Us for contact information).

You certify that the information you provide to us at any point, including in connection with the registration process of your Account or with the use of the Site, is true, accurate, current, and complete. You agree that you will maintain and update such information regularly.

03

Use of the Site.

Limited License.

Subject to these Terms, you are granted a limited license to use the Site to learn about Augen AI and the Services. You may copy, display, and use the functionality, materials, features, and services provided by the Site solely for your personal use or internal business purposes, provided that you do not remove copyright or proprietary notice language and do not make other modifications, representations or warranties regarding the same. Notwithstanding anything herein to the contrary, Augen AI may revoke any of the foregoing rights and/or your access to the Site, or any part thereof, including the blocking of your internet protocol (IP) address, at any time without prior notice.

Intellectual Property Ownership

Other than the limited license provided above, all text, content, user interfaces, illustrations, artwork, videos, sound, music, software, documents, names, logos, trademarks, service marks, brand identities, characters, trade names, graphics, designs, computer code and any other works appearing on the Site (together, “Augen AI Materials”), including the design, organization, compilation, and “look and feel” and arrangement of such Augen AI Materials, is owned, controlled or licensed by or to Augen AI and/or its affiliates, and is protected by copyright, trademark, trade dress, patent and/or other intellectual property rights and unfair competition laws. All rights are reserved, and except as expressly provided in these Terms, nothing herein or on the Site shall be construed as conferring any license to any intellectual property rights, whether by estoppel, implication or otherwise. In particular, the word “Augen AI” and the Augen AI logos, and other marks, logos and titles are registered and/or common law trade names, trademarks or service marks belong to Spot AI, Inc. and/or its affiliates, for which all usage rights are reserved.

Feedback.

You may submit to Augen AI feedback, comments, ideas, or suggestions regarding the Services or new products and services (“Feedback”). Augen AI may, but has no obligation to, in its discretion and for any purpose, (a) use, modify, and incorporate Feedback into Augen AI’s products and services, and (b) license, sublicense, or distribute the Feedback without obligation or compensation to you. All Feedback to the Site shall be deemed non-confidential and non-proprietary.

Restrictions.

Except as expressly provided in these Terms or as otherwise expressly approved in writing by Augen AI, you may not, and may not assist or enable any others to:

  • violate these Terms or any Additional Agreement or any other terms that may apply to your use of the Site and the Services;
  • breach any applicable laws or regulations, third-party rights or agreements with us, including these Terms;
  • perform any fraudulent activity, including accessing the accounts of other users without permission, impersonating any person or entity, claiming false affiliations, or falsifying your identity or any information about you, including age or date of birth;
  • provide false, inaccurate or misleading information to us or any of our third-party partners;
  • avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by Augen AI or any of our service providers or any other third party (including another user) to protect the Site or the Services;
  • frame the Site or otherwise make any Augen AI Materials available on another website;
  • reuse, re-post, distribute, transmit, disseminate, broadcast, circulate, perform, or otherwise display and/or commercially exploit the Augen AI Materials, in whole or in part;
  • copy, modify, translate, alter or create any derivative works from the Augen AI Materials;
  • alter, remove or obscure any copyright notice, digital watermarks, proprietary legends or any other notice included in the Augen AI Materials;
  • disassemble, decompile, reverse compile or reverse engineer any part of the Site or the Augen AI Materials, or engage in mystery shopping;
  • use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape”, “deep link”, copy, monitor or download any portion of the Site or Augen AI Materials, or in any way reproduce or circumvent the presentation or navigational structure of the Site or Augen AI Materials;
  • interfere with or damage the Site or Augen AI Materials, including without limitation, through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing, forged routing or electronic mail address information, or similar methods or technology;
  • disrupt, overburden, or aid or assist in the disruption or overburdening of (i) any computer or server used to offer or support the Site or (ii) the usage of the Site by any other person;
  • probe, scan, or test the vulnerability of this Site or network or breach security or authentication measures without proper written authorization from Augen AI;
  • upload any content to the Site that (i) infringes any patent, trademark, trade secret, copyright, right of publicity, or other right of any person or entity or (ii) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, offensive or profane; or
  • engage in any chain letters, contests, junk email, pyramid schemes, spamming, surveys, or other duplicative or unsolicited messages (commercial or otherwise).
04

Communication

If you opt into marketing calls and text messages, you agree to receive phone calls and text messages from us, and from our affiliates, agents, representatives, assigns, successors, and service providers (collectively, the “Messaging Parties”), for marketing purposes related to Augen AI’s products and services. Consent is not a condition of any purchase. You understand that Augen AI and the Messaging Parties may also contact you via calls and text messages for transactional reasons (e.g. account communications/invoicing). You understand that you may be contacted through use of automated telephone dialing systems, artificial or prerecorded voice message systems and text messaging systems. You can opt out of receiving calls and text messages at any time. To opt out of receiving calls and text messages, send us an email through team@augenai.com; or, to stop text messages, reply “STOP”. We will send you one final message to confirm that you have been unsubscribed and will process your request within a reasonable time after receipt, in accordance with applicable laws. If you want to join again, just sign up as you did the first time. Carriers are not liable for delayed or undelivered messages. Message frequency varies. Message and data rates may apply. To the extent permitted by applicable law, you may not revoke your consent to receiving servicing or any other transactional communications about your Services. You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to Augen AI or its service provider for the duration of your business relationship, solely to help your carrier to identify you or your wireless device and to prevent fraud. For questions about your privacy, please review our Privacy Policy.

You can unsubscribe from promotional email communications at any time. To stop receiving our promotional emails, follow the unsubscribe instructions in the email messages you receive from us. We will process your request as soon as practicable after receipt, in accordance with applicable laws. Note that you will continue to receive transaction-related emails regarding products or services you have requested, and that, to the extent permitted by law, you will not be able to opt-out of those communications (e.g., communications regarding updates to these Terms or other terms).

05

Failure to Comply with Terms; Termination

We may suspend or terminate your Account, and/or deny you access to the Site or your Account, without prior notice, if you engage in any conduct that we believe, in our sole discretion, (1) violates any part of these Terms, or any part of any Additional Agreement, (2) violates our rights or those of third parties, (3) fails to comply with any laws or regulations, or (4) is inappropriate. These Terms will continue to apply even if you are suspended or terminated.

If you do not otherwise have an Additional Agreement with us, we may also suspend or terminate your Account after some period for lack of activity. In this case, you also have the right to terminate these Terms by reaching out to us to deactivate your Account. Please note that there may be prerequisites to your ability to terminate depending on which Services you have accessed or used. See your Additional Agreement(s) for more information.